Order information

I have a sustainable clothing label with limited ready-to-wear garments, and I also sell designer sewing patterns trough my website and retailers.

Sewing patterns
My sewing patterns are digital products and can be purchased on my website for all customers within the EU. For customers outside EU, I recommend ordering through The Foldline or Blackbird Fabrics (coming soon).

You will receive a download link through Shopify after your purchase. All sewing pattern sales are considered final. Read more about my sewing patterns here.

Ready-to-wear
Please know that due to the nature of made to order-garments, all sales are considered final. If you have any questions or need additional measurements prior to your order, send an email to: info@silversaga.se. The size guide can be found here.

The production time is between 4 to 8 weeks. I design my garments in Sweden and work with a high quality garment factory in Gothenburg. If you are interested in a commissioned piece, send an email and we can discuss what is possible.

Payments
The shop is based on SEK (Swedish krona) and will convert to your currency. The website supports most payment options. If you are in Sweden, Klarna is the easiest way to pay.

Shipping
I ship worldwide. There are different options for shipping available:
- Domestic packages are shipped with Skicka Lätt 79 SEK. This option does not have any insurance in case the package goes missing. If you wish to add insurance, shipping within Sweden is 160 SEK.
- International packages are shipped Priority with tracking for 230-260 SEK depending on weight. Postnord will not refund lost packages.There's also options for insurance starting at 280 SEK. If the package should go missing, Postnord will cover up to 10.000 SEK of the order value.

You will receive an email once your order is shipped with tracking information. You can track your order online by providing the tracking number from your shipping confirmation. Once your order is scanned by PostNord, I am not responsible for lost, misdelivered or damaged packages.

Domestic estimated shipping time: 2-4 working days.
International estimated shipping time: 14-30 working days.

Please make sure that you enter the correct delivery address. All international recipients are responsible for duties and import taxes upon delivery.

Discounts and sales
If you are a newsletter subscriber, I will send you occasional discount codes, sample sales, previews of collections, new fabric collections and more. Items on sale are considered final.