Order information

Please know that due to the nature of made to order-garments, all sales are considered final.
If you have any questions or need additional measurements prior to your order, send an email to: info@silversaga.se. The size guide can be found here.

The production time is between 6 to 12 weeks. I design all garments in Sweden and work with a high quality garment factory in Europe during peaks in production. I don't have the possibility to prioritize your order above others, or make specific garment alterations. If you are interested in a commissioned piece, send an email and we can discuss what is possible.

Payments
The shop is based on SEK (Swedish krona) and will convert to your currency. The website supports most payment options. If you are in Sweden, Klarna is the easiest way to pay.

Shipping
I ship worldwide. There are different options for shipping available:
- Domestic packages are shipped with Skicka Lätt (66 SEK). This option does not have any insurance in case the package goes missing. If you wish to add insurance, shipping within Sweden is 155 SEK.
- International packages are shipped Priority with tracking and insurance for 270 SEK. If the package should go missing, Postnord will cover up to 10.000 SEK of the order value. There is also an option for Priority without insurance for 170 SEK. Postnord will not refund the later option, but it's trackable.

You will receive an email once your order is shipped with tracking information. You can track your order online by providing the tracking number from your shipping confirmation. Once your order is scanned by PostNord, I am not responsible for lost, misdelivered or damaged packages.

Domestic estimated shipping time: 2-4 working days.
International estimated shipping time: 14-30 working days.

Please make sure that you enter the correct delivery address. I can only ship to the address provided through Paypal. All international recipients are responsible for duties and import taxes upon delivery.

Discounts and sales
If you are a newsletter subscriber, I will send you occasional discount codes, sample sales, previews of collections, new fabric collections and more. Items on sale are considered final.